Question 1

How accurate is the AI pricing for junk removal?

Accepted Answer

Our AI achieves 95%+ accuracy on standard items. If there's ever a significant difference on-site, we'll explain why and get your approval before proceeding. The price you see in the app is the price you pay.

Question 2

Do I need the ScanJunk app to book junk removal?

Accepted Answer

No! While the iOS app gives you the best experience with AI scanning and instant quotes, you can also book through our website using manual item selection. Both options offer same-day pickup.

Question 3

How fast can you pick up my junk in San Joaquin County?

Accepted Answer

We offer same-day pickup for bookings made before 2 PM throughout San Joaquin County including Stockton, Tracy, Manteca, and Lodi. Most pickups happen within 24 hours.

Question 4

What happens to my junk after pickup?

Accepted Answer

We're committed to eco-friendly disposal. Items are recycled when possible, donated to local charities if in good condition, or responsibly disposed of at licensed facilities. We never illegally dump.

Question 5

Is the ScanJunk app free to download?

Accepted Answer

Yes! The ScanJunk app is completely free to download and use on the App Store. You only pay when you book a pickup. There are no subscription fees or hidden charges.

Question 6

What areas do you serve for junk removal?

Accepted Answer

We serve all of San Joaquin County including Stockton, Tracy, Manteca, Lodi, Lathrop, Ripon, and Escalon. Same-day service is available throughout our service area.

Question 7

How much does junk removal cost in Stockton?

Accepted Answer

Junk removal pricing depends on the volume and type of items. Our AI scanning provides instant accurate quotes. Most single-item pickups start around $45-75, while full truckloads range from $300-500. We're typically 30% cheaper than national competitors.